Ep.010: Roy Adcock from SERVPRO Industries Culture and Impact

In this episode, we are joined by Roy Adcock from SERVPRO Industries where we discuss the influence of culture and its impact on team building. Everyone loves a good comeback story, and in this episode, you get a double treat. We dive into the gripping story of how Roy left SERVPRO, found a lack of culture at a different company, and then returned back to SERVPRO Industries. His story serves as a reminder of life’s unpredictability and the importance of embracing change, even when it feels uncomfortable. We also delve into Dion Sanders’ influence and ponder over the thought-provoking question he raised – Can you win without a culture?

We wrap up the episode by discussing culture’s role in branding, the importance of family in shaping teams, and creating an atmosphere of encouragement and restoration. And what’s a conversation without humor? Enjoy a chuckle or two as we share an amusing anecdote as our continued debate encounter with a Stranger Things Star, Ric Flair’s surprise appearance at a hotel, and a creepy antique doll that made an unexpected journey. So sit back, relax, and get ready for a conversation that’ll leave you pondering about culture’s impact long after it’s over.


Our show is produced by Adam West, a video creator, and Benji Wilson, an accomplished entrepreneur. Our mission is to empower you in every aspect of your life, from business to personal growth. We’re here to inspire you to make a positive impact on the world through sharing our own life experiences and having conversations with other successful guests. Together, we’ll explore living a HigherUp life!

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Who is Benji Wilson?

A devoted Christ follower who embraces a HigherUp life philosophy. With a beautiful wife and three travel-loving children, he cherishes family time and explores the world together. As an established entrepreneur, Benji thrives on helping business owners succeed and building relationships that last a lifetime. He also serves as a Worship Pastor, using his musical talents to inspire others in their faith journeys. With his belief in personal responsibility and focus on the controllable, Benji lives by the mantra, “Control what you can control, and everything else will take care of itself.” He is a remarkable individual who seeks to make a positive impact in the lives of others through faith, family, entrepreneurship, and lasting connections.

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Who is Adam West?

A digital content creator who brings a fresh perspective to every project he undertakes. Drawing inspiration from the original Batman, Adam knows how to captivate audiences without donning a bat costume. With a diverse skill set encompassing photography, video production, and graphic design, he excels as a versatile multimedia producer, capable of handling all aspects of content creation.

Adam’s expertise extends beyond mere technical proficiency. As a creative director and content strategist, he possesses the innate ability to weave captivating narratives that resonate with viewers. With his background as a copywriter, he crafts compelling messaging and visuals that stand out in today’s crowded digital landscape.

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YouTube | https://youtube.com/@UCxxhslP-JjTRKYg_BPiJxXw


00:00 – Welcome Back
01:40 – Roy Adcock from SERVPRO Industries
06:47 – Empowering Personal Growth and Impact
10:14 – Changing Jobs and Coming Back
19:49 – Culture and Celebrity Encounters
33:06 – Dion Sanders’ Impact and Creating Culture
38:23 – Building a Positive Work Culture
49:20 – Building a Culture With a Want
55:05 – Culture, Branding, and Bowl Games