Make it my business to know my business
— Mr. Wilson
Ep.051: Make It My Business, To Know My Business - Part One If you've ever said "don't we have people for that?" this episode is your wake-up call. We keep coming back to a leadership principle our dad drilled into us: "I make it my business to know my business." It's not about micromanaging or doing every job yourself. It's about awareness, responsibility, and staying close enough to your business that you're never surprised by it. We talk through real examples: why Brady still digs into tax planning even with CPAs on the team, how an owner stays connected to day-to-day pain points without getting stuck in the weeds, and what it means to stay a student of your business instead of coasting on what used to work. We also share the origin of the phrase, including the John D. Rockefeller connection and the habit of asking questions you should already know the answer to. The thread runs through KPIs, accountability, delegation, and engagement: you can delegate tasks, but you cannot delegate understanding. We get practical about one-on-ones, building confidence through curiosity, and why intentional communication matters even more in remote work environments. We close with a question worth sitting with: are you growing in understanding faster than your organization is growing?
Put it to work this week
- 1Ask a team member one question about their daily process today.
- 2Review three key metrics yourself instead of reading a summary report.
- 3Identify one operational area where your current understanding is outdated.
