In this episode, we are joined by Roy Adcock from SERVPRO Industries where we discuss the influence of culture and its impact on team building. Everyone loves a good comeback story, and in this episode, you get a double treat. We dive into the gripping story of how Roy left SERVPRO, found a lack of culture at a different company, and then returned back to SERVPRO Industries. His story serves as a reminder of life’s unpredictability and the importance of embracing change, even when it feels uncomfortable. We also delve into Dion Sanders' influence and ponder over the thought-provoking question he raised – Can you win without a culture? We wrap up the episode by discussing culture's role in branding, the importance of family in shaping teams, and creating an atmosphere of encouragement and restoration. And what's a conversation without humor? Enjoy a chuckle or two as we share an amusing anecdote as our continued debate encounter with a Stranger Things Star, Ric Flair's surprise appearance at a hotel, and a creepy antique doll that made an unexpected journey. So sit back, relax, and get ready for a conversation that'll leave you pondering about culture's impact long after it's over.
Put it to work this week
- 1Identify one toxic aspect of your current team culture today.
- 2Offer genuine encouragement to a struggling coworker this week.
- 3Start a meeting by asking your team about their values.